Guide

Kijiji alerts not working? How to fix them in 2026

By the Pouncify team · Published Sep 10, 2026 · Updated Oct 25, 2026

Kijiji search alerts that never arrive, arrive a day late or stop altogether usually come down to how the alert was set up, your email, or your phone's settings. Work through the checks below, each taken from Kijiji's own help.

What should I check first?

Five things, in the order Kijiji's own help points to: the alert itself, your email, then the app's and your phone's notification settings.

1. The alert is set. On the Kijiji website, run your search and click Notify me when new ads are posted. In the Kijiji app, run your search, tap the ribbon (alert) icon at the top of the results, choose a frequency and tap Save (Kijiji: How to Create Search Alerts).
2. Email alerts are reaching you. Check spam, junk and promotions folders, and that the email address on your Kijiji account is current. Add @kijiji.ca and [email protected] to your email provider's safe-senders list (Kijiji: Not Receiving Emails from Kijiji?).
3. You did not unsubscribe from Kijiji emails. The same page says a previous unsubscribe can stop listing notifications. To opt back in: sign in on kijiji.ca, open the navigation menu, select Account Settings, tick Sign up to hear about new features, promotions, and offers from Kijiji and Send me Bump Up and other feature notification emails, then save.
4. The app's notification preferences allow it. In the Kijiji app, select Profile, then Notifications, tap the three dots beside a notification, select View Notification Preferences, and turn each type on (Kijiji: Changing Push Notifications).
5. Your phone allows the Kijiji app to notify you. Kijiji's next step on that page is your device's Settings → Notifications → Kijiji → Allow Notifications. The iPhone and Android details are below.

How do I fix Kijiji notifications on iPhone?

Three settings: notifications, Focus and Low Power Mode.

1. Open Settings → Notifications → Kijiji and turn on Allow Notifications.
2. Open Settings → Focus, choose each Focus you use (Do Not Disturb, Sleep, Work) and allow Kijiji under Apps.
3. Turn off Low Power Mode in Settings → Battery: it turns off Background App Refresh.
4. Open Settings → General → Background App Refresh and switch it on for Kijiji.
5. Still nothing? Delete the Kijiji app, reinstall it, sign in, and allow notifications when your iPhone asks.

How do I fix Kijiji notifications on Android?

Three settings: notifications, battery and Do Not Disturb.

1. Open Settings → Notifications → App notifications → Kijiji and turn on every category Kijiji lists.
2. Open Settings → Apps → App battery usage → Kijiji and choose Unrestricted.
3. Open Settings → Modes → Do Not Disturb and allow Kijiji among the apps that may notify you.
4. If Data Saver is on, let Kijiji use data without restriction.
5. Update Kijiji from Google Play, or clear its cache in Settings → Apps → Kijiji → Storage & cache.

Is the search itself the problem?

Sometimes: an alert can be working and still have nothing to send.

1. The keywords are not too narrow. Use the words a seller would write: “couch” as well as “sofa”, “bike” as well as “bicycle”.
2. The location, price range and filters still match — especially after you move or travel.
3. Try it by hand. If new ads show up but no alert came, the search is fine and the alert is the problem.

Why do Kijiji's alerts arrive a day late?

Because a Kijiji search alert is a digest: alerts set on the website are sent once per day, and alerts set in the app daily or weekly. Observed: one digest every morning, so ads are up to a day old, some of them months-old ads renewed. A “missing” alert may simply not be due yet, and a good ad can be spoken for before the next digest arrives.

Every new listing on your phone, within minutes — with Pouncify

Instead of a daily or weekly digest, Pouncify checks your Kijiji search itself, on the schedule you choose, and sends every new matching ad straight to your phone within minutes of it going live — with the photo, the price and where it is.

• One search, every marketplace — Kijiji together with Facebook Marketplace and Craigslist, across Canada.
• Alerts where you want them — the free Pouncify app for iPhone and Android, or Telegram, email or Discord.
• No Kijiji login — Pouncify watches Kijiji without a login.
• Private by design — no account with us; your logins, listings and location stay on your computer.

Pouncify runs on your Windows or Mac computer, pairs with your phone by scanning a QR code, and is free to start.

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Other guides: Kijiji alerts · Facebook Marketplace alerts · Craigslist alerts · OfferUp alerts · All guides.